Your order(s) will be delivered to your email and My Account > Orders >view section of your your account within 5 min – 12hrs of time.

(We have disabled instant delivery due to increased fraudulent activities from some users.)

If you paid with bitcoin or any other crypto coins your order will be delivered once payment is fully confirmed.

A new user may require verification depending on the payment option used for the order; it is a one-time process.

Please don’t forget to look into your spam folder before contacting us as some emails may be filtered there.

To avoid any additional delays, please make sure to provide valid billing information.

If you didn’t receive your order within 24hrs, please contact us or email at [email protected]

For information about our business hours, please refer to our contact us page.